
We have received reports that there appears to be an active cell phone text based phishing attack occurring within our community. Individuals are being texted by an automated system that alleges to come from Central Willamette Community Credit Union. This text message asks the individual to call (888) 447-7639 and enter their credit card or debit card number and three other pieces of identification. We are actively working on shutting down this fraudulent system. If you have provided any of your personal information, please contact the Credit Union immediately at (541) 928-4536 or 800-950-4536 to speak to a Credit Union Representative. If you have not provided any personal information, please continue to be vigilant about guarding your personal information. Also, please contact your local police department and file a report with the FBI via their Internet Crime Complaint Center www.IC3.gov. Central Willamette member information and computer systems have not been compromised. These attacks are automated random calls to local phone numbers within our communities. Central Willamette Community Credit Union will never contact you to ask for your personal information such as your PIN number, On Line password, or account number; however we may make courtesy phone calls in response to your personal requests and follow up. For further information regarding Phishing Attacks and safeguarding your personal information please visit http://onguardonline.gov. There is a chain letter email circulating that states if you are ever in a dangerous situation at an ATM you can enter your PIN number backwards to signal for help. This information is not true. DIGITAL INSIGHT E-mail Fraud Alert: Digital Insight (our Online Banking provider) would like to warn you about a current phishing scam directed at Digital Insight client financial institutions and their members. This scam targets users by sending emails that appear to be from an official Digital Insight source (for example, "Digital Insight Customer Care," "Digital Insight Administration," etc.), and is designed to trick the recipient into clicking a link in the e-mail for the purpose of acquiring sensitive date, such as passwords or financial information. Users should be advised to NEVER click links or install programs suggested in emails, even if the email appears to be from an official or familiar source. Digital Insight will never send client emails containing links to download software or applications. if you responded to such an email and provided any confidential account information, please notify your credit union immediately. You should also change your account's PIN, and take any additional actions recommended by your credit union to protect your account. NCUA E-mail Fraud Alert: NCUA does not ask credit unions members for such personal information. Anyone who receives an e-mail that purports to be from NCUA and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail. If you responded to such an e-mail and provided any confidential account information, please notify your credit union immediately of the scheme. You should also change your account’s PIN, and take any additional action recommended by your credit union to protect your account. If you feel that you have received a fraudulent phishing e-mail purportedly from NCUA please forward the entire e-mail message to Phishing@ncua.gov Phishing Fraud Alert
Fraud Alerts
Recently, there have been multiple e-mail fraud attempts, known as "Phishing”, that were initiated via e-mail sent to both the general public and to some credit union members that appeared to be from the National Credit Union Association (NCUA). This false e-mail asked for the recipient to click on a link to verify their credit union account registration. If the recipient proceeded to do so, the link directed them to a false website and asked for their credit union account number and PIN, along with other personal information.