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Insurance

Dear Central Willamette Insurance Agency Clients:

Central Willamette Community Credit Union is proud to have offered personal line insurance products through Central Willamette Insurance Agency since 1989. We are honored that you trusted us with caring for all the things you care about; giving us the opportunity to insure your homes, autos, boats and much more.

The insurance industry is intensely competitive, making it increasingly more challenging to operate Central Willamette Insurance Agency while offering economical pricing and keeping up-to-date with regulations, training, and industry trends.

Central Willamette Insurance Agency’s Board of Directors and senior leadership spent significant time carefully analyzing our insurance offerings and concluded that we would be able to offer our existing 700 insurance clients and our over 27,000 Credit Union members a wider variety of insurance products and additional service options by partnering with a local, independent and community-focused insurance agency that is strongly positioned to remain on the cutting edge of the industry as insurance becomes ever more complex with each passing year.  

With this in mind, we are pleased to announce that Rhodes-Warden Insurance Agency will assume all Central Willamette Insurance Agency client relationships effective Wednesday, November 1st, 2017. Central Willamette Insurance Agency will close on this date and you will become a client of Rhodes-Warden Insurance Agency and they will service all insurance policies previously held by Central Willamette Insurance Agency.

We selected Rhodes-Warden to become our insurance partner because their values and culture mirror our own. Rhodes-Warden has been in business for fifty-five years and the Agency has office locations in Albany, Lebanon and Stayton. We are confident that when you see the smiling faces of their employees and hear their cheerful voices over the phone you will know how much they care about their clients and will feel secure that they have your best interests in mind. In the coming weeks you will receive a welcome letter from Rhodes-Warden with additional information regarding your policies.

We are including Frequently Asked Questions (FAQs) with this letter to help address some of your possible inquiries regarding this transition. Terry Sanders and Karrie Spier, Central Willamette Insurance Agents, will be available to speak to you in person at Central Willamette Agency or over the phone through October 31st. Both before and after that date you are welcome to reach out directly to Rhodes-Warden, who will be personally working with Central Willamette clients as we transition your insurance relationship to Rhodes-Warden Insurance Agents. Please feel free to contact Terry, Karrie, or Rhodes-Warden with any questions and concerns. You will find their contact info on the back of this letter along with the FAQs.

We are truly grateful for your business and your loyalty to Central Willamette Insurance Agency. We hope you will extend to Rhodes-Warden the same trust you place in Central Willamette.

Sincerely,

Stacie Wyss-Schoenborn

Central Willamette Community Credit Union/Insurance Agency President & CEO

Have questions about the transition?

Client FAQ