International Fraud Awareness Week: Spot the Scam Quiz

It’s International Fraud Awareness Week, and here at CWCU, staying alert to scams is a top priority. According to the Federal Trade Commission (FTC), consumers reported losing over $12.5 billion to fraud in 2024. That’s a lot. But we have good news: knowing what scams look like can go a long way in protecting your money.

To help you stay sharp, we’ve put together a short multiple-choice quiz. How many can you get right?

Spot the Scam Quiz

1. You receive a text saying your debit card has been locked and asks you to click a link to “verify” your account. What should you do?
   • A. Click the link immediately
   • B. Reply to ask for proof
   • C. Ignore it and call your credit union using the number on the back of your card
   • D. Forward it to a friend to see what they think
2. Someone calls claiming to be from CWCU’s fraud department and asks for your account number. What’s the safest response?
   • A. Give them the number. It sounds urgent!
   • B. Ask for their supervisor’s name
   • C. Hang up and call the number on your card to verify
   • D. Wait and see if they call again
3. You receive an email from a company you don’t remember ordering from saying you need to update your payment information immediately to avoid your subscription being canceled. What should you do?
   • A. Click the link and update your info immediately
   • B. Reply to the email asking for more details
   • C. Forward the email to a friend to see what they think
   • D. Delete the email and contact the company directly using a verified phone number or website
4. You receive an email stating your online banking password is expiring today and you must click a link to reset it immediately. What should you do?
   • A. Click the link to avoid getting locked out
   • B. Forward the email to friends as a warning
   • C. Reply asking if this is legitimate
   • D. Go directly to your bank or credit union’s website (not through the email) to check your account
5. You receive a mailed letter with CWCU’s logo, saying your account has been compromised and instructing you to call a phone number that isn’t familiar. What should you do?
   • A. Call the number since it looks official
   • B. Check your account using the official CWCU website or call the number printed on your card or statement
   • C. Email the sender to verify authenticity
   • D. Scan the letter’s QR code for more information

Answer Key

At CWCU, we want you to feel confident and protected. If you ever get a message or call that seems off, don’t hesitate to check with us. We’re here to help you sort out what’s real and what isn’t.

When in doubt, give us a call or stop by a branch. We’re always happy to help.

Thanks for taking a few minutes to sharpen your scam-spotting skills!