Member Care Package: A Message From Our CEO

March 24, 2020


Dear Members:

As your not-for-profit financial cooperative founded on the philosophy of “People Helping People” and tirelessly dedicated to Building Better Lives Together, Central Willamette is committed to navigating this new frontier alongside you, our members.

Here are just a few of the things we currently have in place to help you weather any financial storms that may come your way:

  • Emergency Loans: A zero-interest Emergency Loan up to $2,500 and no payments for 90 days can assist existing CW members faced with financial hardship as a result of COVID-19 to help pay bills, rent, cover groceries or other financial needs*.
  • Personal Loans: We’ve lowered the rates on our Personal Loans to help those who may be seeking a little extra wiggle-room in their wallets right now. We’re also offering no payments for 90 days**.
  • Skip-A-Pay: If you have a payment due on an existing Central Willamette loan that qualifies for Skip-A-Pay, we will waive the Skip Fee.
  • We’re currently waiving all pay-by-phone fees.

We’re here to work with you. Have a need that isn’t listed here? Reach out and we’ll chat. Please be patient; our wait times may be longer than normal as we give every member calling or scheduling an appointment our full attention.

For more information and to apply, please contact us at 800.950.4536 or send a secure message through online banking or CW Mobile.

Together, we will get through this. Thank you for your membership.

Stacie Wyss-Schoenborn, President & CEO



*Members financially affected by COVID-19 can apply for an immediate cash loan up to $2,500 with terms up to 24 months based on credit qualifications. 0% APR with a CWCU checking account and 3% APR without. No payment for 90 days. Limit one Emergency Loan per member. Must have become a CWCU member on or before March 15, 2020. Rates may change and are current as of 03/23/2020.

**The Annual Percentage Rate (APR) of 8.25% for well qualified tier A+ borrowers for up to 60 months. Credit requirements and other restrictions may apply. The APR range is 8.25% - 18.00% with Auto Pay and e-Statements. No payments for up to 90 days. Interest accrues from the date of the loan.