Stay Safe

Welcome to CWCU's Fraud & Scams page! Here you'll find all of the latest information on scams and frauds so you can keep your family and friends safe. In this digital world, it's even easier for a scammer to get access to your personal financial information.

Protect Yourself

You’ll get the occasional email from us, and we’ll call you upon request. But we will never send you emails or texts asking for your PIN or password.

Central Willamette will never contact you via text message to ask for sensitive or financial information. 

Don't reply to a text or email that does any of these things:

  1. Threatens to close your account if you don't take immediate action
  2. Tells you your account has been compromised, then asks you to give or confirm your personal or account information
  3. Asks you to confirm, verify or update your account, credit card or billing information

OnGuard Online is an excellent resource to help you be safe, secure and responsible online. The resources provided can help you:

  • Avoid Scams: Such as Text Message Spam, Phishing, Money Transfer Scams and Fake Check Scams.
  • Secure Your Computer: Tips to help you secure your computer and protect yourself from hackers, scammers, identity thieves, viruses and spyware. Learn how to secure your wireless networks and laptops and how to safely dispose of your old computers.
  • Protect Kids Online: Resources to help parents educate children and keep them safe online. Topics covered include video games, children's privacy, social networks, mobile phones and more.
  • Be Smart Online: Online shopping security tips, understanding mobile apps, learn about browser Cookies and more.

Report Suspicious Activity

If you supplied sensitive banking information via phone, email, social media, or text to someone you suspect was scamming you, immediately contact us at 541-928-4536. We are here to help.

If you come across a scam or fraud that is concerning to you, send in a secure email.

If you have any doubts if an email, phone call, or text message is actually from Central Willamette, call us. We'll help figure out if you're dealing with a scam, and advise you on what to do next.

Financial Scams

Account takeover scams are a grave threat to your financial security. These scams occur when fraudsters illicitly gain access to your personal information, enabling them to assume control over your bank accounts. Protect yourself by:

  • Staying cautious of phishing attempts and refraining from sharing personal or login credentials through unsolicited emails, texts, or phone calls.
  • Creating strong and unique passwords not only for your Central Willamette account but also for all your online accounts.

Identity Theft Protection

Central Willamette's nxg|PROTECT program, in partnership with NXG Strategies, offers comprehensive identity protection solutions to safeguard your personal information and provide peace of mind.

For just $2 a month, you can add identity theft protection to your account at any time. Don't let the repercussions of identity theft leave you dealing with fraudulent bills, damaged credit, or even criminal records for years to come. Take control of your identity and enjoy the benefits of nxg|PROTECT.


January 27th, 2023:

Central Willamette wants to keep you aware about tax scams. The IRS will never call, text, or email you with demands for personal financial information. If you are contacted by someone that you believe is impersonating the IRS, you can report that call.

June 20th, 2023:

Have you heard about the Oregon DMV Data Breach? On June 1st 2023, the data of approximately 3.5 million Oregon residents was compromised. Learn more about this breach and discover ways to protect yourself.

October 12th, 2023:

As the holidays are approaching, Central Willamette wants you to be aware of holiday scams. Be wary of links in emails, and urgent texts asking you to confirm your personal or financial information. Need to report a scam? Use the FTC’s scam reporting portal.